Tonal, an AI-powered smart home gym company, is implementing a new way of creating customer satisfaction, partnering with Extend to offer product production on its equipment. Extend, which specializes in tech-enabled product protection solutions, will offer Tonal owners in-home service and repairs, provided they purchase protection plans.
Extend, a product protection platform launched in 2019, is helping brands like Oura by making claims easy and driving incremental revenue.
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