Bodybar Pilates Taps FitGrid To Elevate Client Experience
FitGrid’s expertise in client acquisition and retention will support Bodybar Pilates’ expansion with data-driven insights and actionable client feedback
FitGrid is deepening its partnership with Bodybar Pilates, expanding its client retention platform to support all 54 studios—and future locations—as the upscale Pilates franchise gears up for rapid expansion.
Powered by AI, FitGrid goes beyond client retention to support acquisition and community building through its Voice of the Customer surveys, which help studios gather post-class feedback, gain valuable client insights and collect instructor-specific responses. FitGrid’s Data Diagnostics tool, meanwhile, arms studios with performance metrics, helping operators spot trends, uncover hidden opportunities and hone in on areas of improvement.
“FitGrid has been instrumental in elevating our ability to engage with clients,” Bodybar Pilates chief operating officer Michael Piermarini said. “Their survey tools have given us real-time insights into how our members feel after each class, allowing us to make meaningful adjustments to meet their needs. Coupled with Data Diagnostics, we’ve been able to make informed decisions that support our growth and ensure each studio delivers an exceptional experience.”
FitGrid founder and CEO Ntiedo Etuk said the company is thrilled to see how Bodybar Pilates has maximized the potential of its tools.
“Their commitment to fostering a personalized and data-driven approach aligns perfectly with FitGrid’s mission to help fitness studios build stronger communities and enhance client engagement,” Etuk said. “Bodybar Pilates’ success story exemplifies what’s possible when technology meets passion and expertise.”
The high-end boutique Pilates franchise made an appearance on both Inc.’s 5000 list of fastest-growing companies and Entrepreneur’s Top 500 Franchises for the second year in a row. In addition to its expansion plans, Bodybar Pilates is aiming to expand its retail offerings with curated apparel and product collaborations.